Do I need to be awake when a sale starts?
No. A campaign changes the products at its start time and puts them back at its end time on its own, through WooCommerce's scheduled tasks. Make sure those run on your host: see Installation.
A campaign shows "Did not run". What happened?
Scheduled tasks did not run between its start and its end, so nothing was changed. Set up a server cron job as described in Installation.
What happens to a product I edit by hand during a campaign?
Your edit stays. At the end, and on undo, only values that still hold what the plugin set are restored. The results list the products that were left as they are.
Two campaigns discount the same product. Which one applies?
The one with the higher priority (on a tie, the one that started later). When it ends, the other takes the product over, starting from the original price. The review step lists overlaps before you schedule. See Overlapping campaigns.
Will a 20% campaign replace a product that is already 40% off?
No. A percentage or amount off never raises a deeper sale already in place; the preview shows those products as skipped. Setting an exact sale price is the exception.
Can I undo a quick change?
Undo puts back every product the update changed, except values edited by hand since. Undo stays available until the plugin is deleted with Delete all data ticked.
Does it work with variable products?
Yes. Rules can match whole products (changes apply to all their variations) or each variation on its own, for example Size is L and Price is at least 30.
Where does the "Lowest price in the last 30 days" come from?
From a history of every price change the plugin records from activation on, including hand edits, imports and the REST API. Turn it on, off or automatic (EU stores) under WooCommerce › SaleCraft › Settings. See Lowest price in the last 30 days.
Does it slow down my store?
No. Changes run in the background in small batches, and the storefront only gets the optional lowest price label. The plugin has no tracking and loads nothing from other sites; it only connects to the store you bought it from for the licence and updates, and to Slack if you turn on Slack notifications. See Performance and Licence, updates and connections.
Is it compatible with High-Performance Order Storage (HPOS)?
Yes, with HPOS on or off. The sales report reads orders through WooCommerce and does not need WooCommerce Analytics.
Does it work with WPML or Polylang?
Free Polylang is tested. With WPML and Polylang for WooCommerce each translation is a separate product, so a campaign meant for every language should not filter on translated names or categories. See Compatibility.
What does deleting the plugin remove?
By default only its queued tasks; its data stays for a reinstall. To remove campaigns, the history of quick changes, the activity log, price history and settings too, tick Delete all data under WooCommerce › SaleCraft › Settings before deleting. See Uninstalling.
Can I translate it?
Yes. It is translation-ready with a .pot template, and works with tools such as Loco Translate.